We manufacture our products with the best quality standards and rigorously tested before putting them on the market. If for any reason you wish to return the product, fill in the appropriate form in the "Contact" section of the site.
How long does shipping take?
Standard delivery takes place in 24-72h, to be calculated from the moment the package leaves our warehouse (weekends and public holidays excluded).
The courier hasn't found anyone at home now?
Delivery will be rescheduled for the next day. For any doubts contact us.
Is online payment secure?
Absolutely yes, when you place an order on the www.oneway.hair website your order will go through our security process, which is used to guarantee 100% protection of your data.
Is there a guarantee on the products?
Yes, every Oneway product has a 2-year guarantee.
Our customer service is active from Monday to Friday | 8:00-18:00Average response time: 2h